Privacy Policy for SmartTaxi

Effective Date: 01.04.2025
Last Updated: 06.04.2025
Company Name: SmartTaxi

SmartTaxi (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you use our taxi booking app on iOS and Android platforms.

1. Information We Collect

a. Personal Information

We collect the following data when you sign up or use the app:
• Full name
• Email address
• Phone number
• Payment details (handled securely via third-party gateways)
• Profile picture (optional)

b. Location Data
• We collect real-time location data for accurate taxi pickup and drop-off.
• Location access is required for app functionality.

c. Ride History
• Details of your previous rides (pickup/drop-off location, date/time, fare) are stored for service and support purposes.

d. Usage Data & Device Info
• IP address
• Device model & OS
• Crash logs and diagnostics

2. How We Use Your Information

We use your data to:
• Facilitate ride booking and driver matching
• Ensure safety and fraud prevention
• Improve customer support
• Send notifications and ride updates
• Analyze app usage for performance improvement

3. Sharing Your Information

Your information may be shared with:
• Drivers (only necessary info like name, contact, and pickup location)
• Payment processors (for secure transactions)
• Law enforcement (only when legally required)
We do not sell your data to third parties.

4. Data Security

We use secure protocols and encryption to protect your data. Despite our efforts, no system is completely secure.

5. Your Rights

Depending on your region, you may:
• Request a copy of your data
• Request data deletion
• Withdraw consent at any time

6. Children’s Privacy

Our app is not intended for users under the age of 13.

7. Changes to This Policy

We may update this policy occasionally. Significant changes will be communicated through the app or website.

8. Contact Us

If you have questions or concerns, reach out to us:
Email: info@smarttaxial.com
Website: www.smarttaxial.com

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